Term and conditions

General

  • Rayyan Rayn Gallery (RRG) do not store any credit card information, nor will we pass any of your personal information, including credit or debit card information to any third party.
  • You undertake that all details which you provide to us for the purpose of ordering goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the order.

Delivery

  • RRG aims to dispatch all orders within 4 – 9 working days of confirmation that your order has been accepted.
  • Delivery charges are currently paid by RRG’s customers depending on where the goods is delivered.
  • To ensure that our customers receive their items at the quickest possible time, we will combine orders that are addressed to the same recipient.

Returns

  • As RRG products are personalized we can only accept returns of products in their original condition within 7 days of despatch at the discretion of our Customer Services team, provided that either the goods have been damaged in transit, or the goods suffer from a manufacturing defect.

Product Information

  • Most of the products displayed on this site are available in our Site. In some cases, merchandise displayed for sale on this site may not be available at Site. The prices displayed on this site are in Malaysian Ringgit.

Accuracy of Colors

  • We have made every effort to display as accurately as possible the colors or our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
  • We will have no liability (whether for damages, return of merchandise for credit, or otherwise) as a result of any variances between the appearance of colors and/or graphics displayed on your monitor and on any finished product purchased by you.

Variations

  • We may amend these terms and conditions from time to time, and post the new version on the website. When we do so, we will mention the fact on our home page www.rayyanrayn.com. All purchases from the date of posting onwards will be governed by that new version.

Liability

  • RRG attempts to ensure that the information available on the website at any one time is true and accurate but cannot guarantee that it will be error-free. RRG does not make any warranty that the website is free from infection by viruses, trojans, worms or anything else that may have destructive properties.
  • RRG does not accept liability for any errors and omissions and reserves the right to change information, specifications and descriptions of listed goods and products.
  • RRG will do its best to correct errors and omissions as quickly as practicable after being notified of them.
  • RRG makes no representations about the fitness for a particular purpose of any of the products or services available on this website.
  • RRG does not accept liability for any indirect or consequential loss arising out of the use of the website or for any products or services purchased from the website.
  • This Liability section applies only to the extent permitted by law.

Intellectual Property Rights Policy

  • RRG hold all the intellectual property rights of all the product design displayed on this website.

Additional

These terms of service contain the entire agreement between you and RRG relating to your purchase. You are responsible for reading all information in these terms of service fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.